Terms & Conditions
Welcome to Sana Clothing. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully.
🛒 Purchases
- All orders placed through our website are subject to acceptance and availability.
- Prices listed are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to refuse or cancel any order at our discretion.
🚚 Shipping & Delivery
- Shipping timelines are estimates and may vary due to courier delays, holidays, or unforeseen circumstances.
- Customers are responsible for providing accurate delivery information.
- Failed deliveries due to incorrect addresses or repeated missed attempts may incur re‑shipping charges.
🔄 Cancellations & Returns
- Orders can be cancelled only before shipment. Once shipped, cancellation is not possible.
- Refunds are processed after we receive the returned product in its original condition.
- Delivery charges are non‑refundable and will be deducted from the refund amount.
- A nominal surcharge may apply for cancellations after processing but before shipment.
🔒 Privacy
- Your personal information is handled in accordance with our [Privacy Policy].
- We do not sell or rent customer data to third parties.
🎨 Intellectual Property
- All content on this site, including logos, images, text, and design, is the property of Sana Clothing.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
⚖️ Limitation of Liability
- Sana Clothing is not liable for delays, damages, or losses caused by courier services, customs, or circumstances beyond our control.
- We are not responsible for misuse of products after delivery.
📌 Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in Siliguri, West Bengal.
📞 Contact Us
For questions regarding these Terms & Conditions, please contact: 📧 info.sanaclothing@gmail.com 📞 (+91) 7908679110 (Mon–Fri)